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  2. Troubleshooting
  3. Mobile App Errors

Mobile App Errors

  • What to do if I do not receive any OTP?
  • Why can't I send points in my Go Rewards App?
  • Can I access my Go Rewards QR Code without an internet connection?
  • What to do if I cannot log-in to my account and encounter some error messages?
  • What to do if I have an error in booking a flight using the Go Rewards app?
  • What to do if I can't link my Go Rewards Card or Robinsons Rewards card to the mobile app?
  • What to do when a white screen is encountered when I open my Go Rewards App?
  • Password format error messages
  • Account Access Error Message

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