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Troubleshooting

Encountered an error? No problem! We have helpful articles ready for you!

Website Errors

  • Basic Troubleshooting for Website Issues

Mobile App Errors

  • What to do if I cannot log-in to my account and encounter some error messages?
  • What to do if I have an error in booking a flight using the Go Rewards app?
  • What to do if I can't link my Go Rewards Card or Robinsons Rewards card to the mobile app?
  • What to do when a white screen is encountered when I open my Go Rewards App?
  • How to migrate your GetGo Pay account to Go Rewards Pay?
  • Basic Troubleshooting for Mobile App Issues
See all 13 articles

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