If you encounter any error message or unusual activity in the Go Rewards website, These very easy steps should help you resolve it:
- Log-out and Log-in to your account.
- Clear the cache/cookies/browser history of the device.
- Restart your device.
To make sure that it is not the device itself acting-up, try to use another and access your account as usual.
If the issue persists, do not hesitate to contact Go Rewards Customer Care and include the following information:
- Error Message encountered.
- Screenshot of the Error.
- Date and Time of transaction.
Basic Troubleshooting for Mobile App Issues
Account Access Error Message