With the new and enhanced Go Rewards app, entering of password will now be transitioning to a passcode. Please note that once accessing the Go Rewards app, you will be notified to nominate your passcode.
You may nominate your passcode by either of the following:
A. Nominate passcode when Logged in to the App
B. Nominate passcode when Logged out of the app
Nominate passcode when Logged in to the App
1. Open the Go Rewards App.
2. A prompt message will be displayed to ask you to set passcode.
3. Enter the 6 digit OTP received via SMS.
4. Nominate and confirm the 6 digit passcode.
5. A Display success page of the passcode creation and you will be redirected to the Go Rewards homepage
Nominate passcode when Logged out of the App
1. Open the Go Rewards App, enters registered mobile number and clicks Login
2. A prompt message will be displayed to ask you to set passcode.
3. Enter 6 digit OTP received via SMS.
4. Nominate and confirm the 6-digit passcode.
5. A Display success page of the passcode creation will be shown. Afterward, you will be asked to log in using the newly nominated passcode
6. After successful log-in, you will be redirected to the Go Rewards homepage.
If you encounter any issues while doing nominate passcode, kindly create a support ticket here so that our Go Rewards Customer Care team can assist you.
Related Articles:
How can I join Go Rewards?
How to reset my passcode?