Submit a request

Please enter your 16-digit Go Rewards membership number. No spaces or hyphens.

Your registered last name on the Go Rewards App.

Your registered first name on the Go Rewards app.

Please select your birthdate from the calendar.

Please select what type of concern you have from the choices given.

Your registered Go Rewards mobile number. Please enter in this format: 09123456789

Please enter your registered email address in your Go Rewards account. (ex:

Email subject

Tell us more about your concern. Feel free to attach any relevant screenshots so we can look into this for you!

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