With Points Conversion, you may now convert your earned Bank of the Philippine Islands (BPI) Rewards points to Go Rewards Points!
Before converting to Go Rewards points, know first the type of Reward points your earn while using your BPI Credit Cards.
Below table is the list of participating BPI credit cards that are eligible for Points earning.
|
Participating Credit Cards |
Points Computation |
|
BPI Rewards Card BPI Gold Rewards Card BPI Edge Card BPI eCredit Card BPI Platinum Rewards Card BPI Signature Card |
25,000 BPI Rewards Points = 1,000 Go Rewards Points |
To start converting your points, simply follow these steps.
1. Contact BPI through these channels
1A. Calling through the 24-hour BPI Contact Center
a. Reach out to BPI Contact Center through the following numbers:
-
- 889-10000 (Philippines)
- 1-800-188-89-100 (Domestic Toll Free)
- (+632) 889-10000 (Mobile and International Toll Free Number)
- International Toll-free Numbers
b. Provide the following information:
i. Customer number
ii. Customer Name
iii. Registered Email Number
iv. Rewards Code: GOREWARDS1000CC
v. Number of BPI Points for Conversion
vi. Go Rewards membership number
vii. Cardholder name as registered in Go Rewards
a. Last Name
b. First Name
c. Middle Initial
d. Name Suffix
1B. Send us a Message via BPI website and provide the following details:
a. Registered Email Address
b. Last 10 digits of your Credit Card Number
c. Under Purpose, select "Credit Card" then "Credit Card/Prepaid Card Inquiries and Transactions"
d. Indicate the following details in the Summary of Concern:
i. BPI Rewards Redemption
ii. Customer number
iii. Customer Name
iv. Registered Email Number
v. Rewards Code: GOREWARDS1000CC
vi. Number of BPI Points for Conversion
vii. Go Rewards membership number
viii. Cardholder name as registered in Go Rewards
a. Last Name
b. First Name
c. Middle Initial
d. Name Suffix
2. Provide all needed information by the BPI Team.
3. Check your redeemed Go Rewards points if successfully credited by logging into your account at https://www.gorewards.com.ph/ or checking your Go Rewards mobile app.
Some reminders on BPI Rewards Points Conversion to Go Rewards Points:
1. Conversion is subject to the following minimum values:
25,000 Rewards points = 1,000 Go Rewards Points
Note: Conversion of points can only proceed in multiples of 25,000 for Rewards points
2. The program is open to all BPI Cardholders with any of the following Credit Card
- BPI Rewards Card
- BPI Gold Rewards Card
- BPI Edge Card
- BPI eCredit Card
- BPI Platinum Rewards Card
- BPI Signature Card
3. BPI Points can only be converted to the equivalent Go Rewards Points for credit to the Principal or nominated supplementary cardholder’s registered Go Rewards Member ID.
4. Once a valid conversion of Go Rewards has been made, it cannot be canceled, revoked, changed, or converted back to BPI Rewards Points under any condition.
5. Your Go Rewards account must be activated before conversion. To know more on how to open a Go Rewards account, please click here.
6. The converted Go Rewards Points will be credited to the Go Rewards membership account within fifteen (15) banking days from receipt of a valid request. To check if the redeemed Go Rewards Points have been successfully credited, log in to your account at Go Rewards mobile app.
7. Terms and Conditions of BPI and Go Rewards apply.
8. For any concerns regarding the BPI Rewards Points Conversion, (points were not yet credited to your Go Rewards account), please feel free to reach out to BPI Customer Care via call at (+632) 889-10000 or via email at help@bpi.com.ph
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