Here are some Frequently Asked Questions for Rbank Credit Card Rewards Program.
1. What is the Robinsons Bank Rewards Program?
The Robinsons Bank Rewards Program is the loyalty program created by Robinsons Bank Corporation exclusively for Principal Cardholders of Robinsons Bank Credit Cards. The Rewards Program allows Cardholders to accumulate Rewards Points which may be used to redeem various items, including but not limited to, Go Rewards Points.
2. How do I qualify for the Rewards Program?
All Robinsons Bank Credit Cardholders are eligible to participate in the Program and to earn Rewards Points, except Robinsons Cashback Credit Cardholders.
3. How do I earn Rewards Points?
You shall earn one (1) Rewards Point for every FIFTY PESOS (Php50.00) worth of transactions.
Only valid local and international retail transaction/s will be considered in the computation of Rewards
Points. Transactions from the following are excluded from the Program and will not earn any Rewards
points:
• Fees and Charges;
• Cash Advance / Quasi Cash;
• Casino and other betting institutions; and
• GoLighter Installment Plan
4. Can my Supplementary Cardholder earn and redeem Rewards Points?
Transactions made by your supplementary cardholder/s will also earn Rewards Points and shall be reflected in your monthly Electronic Statement of Account (ESOA). Only you as Principal Cardholder can request Rewards Points redemption.
5. How do I check my available Rewards Points for redemption?
Your available Rewards Points appear on your monthly credit card ESOA.
6. Where can I send my inquiries regarding the Robinsons Bank Credit Card Rewards Program if the concern is not found in this FAQ article?
For any queries or concerns regarding your Robinsons Bank Credit Card Rewards, please send an email to Robinsons Bank Customer care at C3@robinsonsbank.com.ph
Related Articles:
Robinsons Bank Credit Card Rewards Points to Go Rewards Points FAQ
How can I contact the Go Rewards Customer Care Team?