With Points Conversion, you may now convert your earned Robinsons Bank Credit Card Rewards points to Go Rewards Points!
To start converting your points, simply follow these steps.
1. Contact Robinsons Bank Customer Care and advise them to convert your Robinsons Bank Credit Card Rewards Points to Go Rewards points through these channels
a. Email address: C3@robinsonsbank.com.ph
b. Customer Care Hotline: (+632) 8637-2273
c. Fill up the Rewards Redemption Form | Robinsons Bank to convert Your Credit Card Earned Points to Rewards in 2 Easy Steps.
2. Provide your Go Rewards Account number and necessary details requested by the Robinsons Bank Customer Care team.
3. Check your redeemed Go Rewards points if successfully credited by logging into your account at https://www.gorewards.com.ph/ or checking your Go Rewards mobile app.
Some reminders on Robinson Bank Credit Card Rewards Points Conversion to Go Rewards Points:
1. Credit card holders can proceed with the points conversion if their credit card is active and in good standing at the time of the request. Cardholders in good credit standing are those with Robinsons Bank credit cards that are not reported lost, or stolen, whose accounts are not delinquent, not under investigation due to suspected fraud, and those who have not violated any of the Terms and Conditions Governing the Issuance and Use of Robinsons Bank Credit Cards.
2. Conversion is subject to the following minimum values (Minimum required points should be met to proceed with the processing of redemption request):
Conversion Value shall be in increments of Seventeen Thousand Five Hundred (17,500) Rbank Credit Card Rewards Points for Five Hundred (500) Go Rewards Points.
Conversion Value shall be in increments of Thirty Five Thousand (35,000) Rbank Credit Card Rewards Points for Five Hundred (500) Go Rewards Points.
If you want to only process, for example, Fifteen Thousand (15,000) Robinsons Bank Rewards Points from your DOS Mastercard, the transaction will not proceed since conversion value shall only be in increments of Thirty Five Thousand (35,000) Robinsons Bank Rewards Points for DOS Mastercard.
3. The program is open to all Robinsons Bank Cardholders with any of the following Credit Cards.
- Robinsons Bank Dos MasterCard
- PRU Life UK Credit Card
3. Once you made a redemption request to Go Rewards through any channels and was successfully submitted, the request can no longer be canceled.
4. Upon receipt of redemption request, Robinsons Bank will validate if the submitted request is qualified or not in the Program. Equivalent Go Rewards Points will be credited to the declared Go Rewards account number within ten (10) business days upon approved and successful redemption request.
5. An SMS regarding the successful status of the redemption request will be sent to the nominated mobile number. Corresponding adjustment will be made in the requestor's Rewards Points and will b reflected on the requester's monthly credit card ESOA.
5. Terms and Conditions of Robinsons Bank and Go Rewards apply.
6. For any concerns regarding the Robinsons Bank Rewards Points Conversion, please feel free to reach out to Security Bank Customer Care via call at (+632) 8637-2273 or via email at C3@robinsonsbank.com.ph.