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Account Management

  • As an existing CEB GetGo Prepaid Card/Virtual Cardholder, can I link my GetGo number to the Go Rewards app?
  • How do I close or cancel my Go Rewards membership?
  • How Do I Link My Go Rewards Virtual Number or Card to the Mobile App?
  • How Do I Merge My Cards or Account?
  • I am not receiving any updates (Email or SMS) from Go Rewards
  • I don't want to get any updates (Email or SMS) from Go Rewards
  • I lost my Go Rewards Debit or Credit Card
  • I lost my Go Rewards membership card. what do I do?
  • I lost my Go Rewards Prepaid Card
  • Managing a Go Rewards Account linked to a Payment Card
  • My account for my CEB GetGo Prepaid Virtual and/or CEB GetGo Prepaid Card has a different email address than my existing Go Rewards membership number, what will I do? Can I still link both membership numbers?
  • Someone accessed my account without my permission, what should I do?
  • Understanding Card Linking and Card Merging

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