Go Rewards Website
- Go to the login page.
- Click on "Forgot Password?" link
- Enter the mobile number registered in your account
- A verification code will be sent to your mobile number. Enter it in the space provided.
- Set your new strong password and confirm.
- Log-in using your new credentials.
Go Rewards Mobile App
- On the login page, tap on "Forgot your password?" link.
- Choose the verification option you are comfortable with.
- SMS Verification - A verification code will be sent to you as a text message. Once received, enter that in the space provided.
- Membership - You will be asked to verify the member information recorded when you signed-up.
- Click on "Continue".
- Set a new strong password and confirm.
- All done!