Understanding how to earn points from using the Co-brand Cards as payment option for any transaction – Go Rewards Help Center

In partnership with UnionBank and VISA, Go Rewards has payment cards that allow you to earn Go Rewards points easily and conveniently from your everyday spend on almost everything. You have additional points, too if you use them to spend at any Go Rewards partner (double-dipping).

This article will help you understand the following:

Earn rates
How to earn twice in one transaction (Double-Dipping)
Schedule of points issuance

Earn Rates

Your points are credited automatically to the Go Rewards account linked to your Payment Card. You earn 1 Go Rewards point for every required minimum spend. There are no fractional/half points issued.

Go Rewards Prepaid Virtual	P400 = 1GR
Go Rewards Prepaid Card
Go Rewards Debit Card
Cebu Pacific Credit Card	P100 = 1GR (Cebu Pacific)
Cebu Pacific Credit Card	P200 = 1GR (Any merchant)
Go Rewards Platinum Credit Card	P100 = 1 GR (Robinsons Retail Stores) P200 = 1HR (Any merchant)
Go Rewards Gold Credit Card	P200 = 1HR (Any merchant)

For example, you purchased an item worth P800 at Robinsons Department Store. Following the earn rates above, you will earn this much Go Rewards points:

Go Rewards Prepaid Virtual	2 Go Rewards points
Go Rewards Prepaid Card	2 Go Rewards points
Go Rewards Debit Card	2 Go Rewards points
Cebu Pacific Credit Card	4 Go Rewards points
Go Rewards Platinum Credit Card	8 Go Rewards points
Go Rewards Gold Credit Card	4 Go Rewards points

No points will be issued for purchases below the minimum spend.

Now, let's say you have purchased a Cebu Pacific ticket worth P1,500. Following the earn rates noted here, you will earn this much points:

Go Rewards Prepaid Virtual	3 Go Rewards points
Go Rewards Prepaid Card	3 Go Rewards points
Go Rewards Debit Card	3 Go Rewards points
Cebu Pacific Credit Card	15 Go Rewards points
Go Rewards Platinum Credit Card	7 Go Rewards points
Go Rewards Gold Credit Card	7 Go Rewards points

How to earn twice in one transaction (Double Dipping)

Double dipping happens if you use any of your payment cards to pay for items purchased at any Go Rewards partner merchant. You earn points following their respective earning rates. You can visit the Go Rewards website to know the complete list of our partners.

To give you a better idea, here are sample computations:

1. You purchased items from Robinsons Department Store worth P1,600 and you used your Go Rewards Debit Card to pay for the items.

Partner	Earn Rate	Points Earned
Robinsons Department Store	P200 = 1 GR	8 Go Rewards points
Go Rewards Debit Card	P400 = 1 GR	4 Go Rewards points

You will earn 8 Go Rewards points from using your Go Rewards Card in partner store (this is reflected in the receipt) and you will earn 4 Go Rewards points when using the Go Rewards Debit Card as payment option (this is reflected in your monthly Statement of Account).
Your total points earned for this transaction is 12 Go Rewards points.

2. You purchased a Cebu Pacific ticket worth P2,400 (P1,000 Base fare and add-ons while P1,400 on Fuel Surcharge and other fees) and you used the Cebu Pacific Credit Card to pay. Please see how to earn points in Cebu Pacific by clicking this link.

Partner	Earn Rate	Points Earned
Cebu Pacific	P20 = 1 GR	50 Go Rewards points
Cebu Pacific Credit Card	P100 = 1 GR	24 Go Rewards points

You will earn 50 Go Rewards points from using your Go Rewards Card in booking the flight (this is reflected in your account within 7 days from flight departure) and you will earn 24 Go Rewards points when using the Go Rewards Debit Card as payment option (this is reflected in your monthly Statement of Account).
Your total points earned for this transaction is 74 Go Rewards points

Earning twice will not take place in cases where you were not able to use your payment card to pay any item from a partner store. You will still earn points following the earn rate of the partner as long as you have presented proof of membership (Cebu Pacific Credit Card) or have the barcode at the back scanned (Debit Card).

Schedule of points crediting

Don't be too quick to be concerned if you noticed that points are missing from your account. Another thing you need to take note of is the schedule by which your points are credited. This varies depending on the partner. For payment cards, the Go Rewards points are automatically credited to the Go Rewards account linked to it following the schedule below:

Payment Card	Points Issuance
Go Rewards Prepaid Card and Virtual	First week of the month
Go Rewards Debit	First week of the month
Cebu Pacific Credit Card (Platinum/Gold)	2-3 days after the cut-off date
Go Rewards Credit Card (Platinum/Gold)	2-3 days after the cut-off date

Let's take the first example in our sample computation.

You purchased items from Robinsons Department Store worth P1,600 and you used your Go Rewards Debit Card to pay for the items.

Partner	Earn Rate	Points Earned	Points Issuance
Robinsons Department Store	P200=1GR	8 GR Points	Immediately after (Shown in the receipt)
Go Rewards Debit Card	P400=1GR	4 GR Points	First week of the next month

There are a lot of ways to keep track of your points. If you notice that there are still no points credited to your account, do not hesitate to reach out to our Customer Care team by clicking this link to have it checked immediately. Do not forget to send us a copy of the receipt/Statement of Account (If available), Transaction date and time, and Reference number/Transaction Number.

Related Articles:
How can I earn using the Go Rewards Debit Card?
How can I earn using the Cebu Pacific Credit Card?