Cebu Pacific is the leading airline in the Philippines, operating flights to over 60 domestic and international destinations across 14 countries, including Australia, China, Japan, Singapore, and the United Arab Emirates.
Flying with Cebu Pacific allows you to earn Go Rewards points on eligible base fares, fare and fuel surcharges, and the following:
- Core Ancillaries
- Prepaid Baggage
- Seat Selector
- Special Baggage
- Sports Equipment
- Surfboard
- Pre-ordered In-flight Meals
- Partner Ancillaries
- Insurance
- Transfers
- Admin Fee
And the earn rates depend on the Go Rewards membership tier or card type used:
*In case you have multiple card types merged into your account, the card type associated with the Go Rewards membership number entered will determine the points you are entitled to earn.
Here are some reminders for you to earn Go Rewards points on Cebu Pacific flights:
- The passenger may earn points only if the passenger’s own personal Go Rewards membership number is provided:
- during the initial booking via the Cebu Pacific website or app; or
- during online check-in via the Cebu Pacific Website or app; or
- by contacting Cebu Pacific Customer Care to add the passenger’s Go Rewards membership number to the booking at least 2 hours before flight departure.
- The passenger’s Go Rewards account must be in "Active" status during and after the flight. Membership status may be verified through the Go Rewards App.
- Only the passenger named in the flight booking may earn points. The passenger’s name on the flight booking must match the name registered in the Go Rewards account provided. Points will not be credited if the names do not match.
- For group bookings, make sure to enter each respective passenger's unique Go Rewards number to ensure everyone earns points individually.
- Please note that you can no longer earn points from any past flights where you failed to enter your Go Rewards membership number.
- Go Rewards points will be credited to the passenger’s Go Rewards account within 7 days from the flight departure date. Points will only be earned for flights that have been boarded and flown.
- The applicable earn rate is based on the Go Rewards membership tier or card type associated with the Go Rewards membership number entered in the booking:
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For example: If you are a Black Card member, but you entered your GoTyme Debit Card's Go Rewards membership number in your booking, you will earn points based on the earn rate applicable for GoTyme Debit Card.
The following on the other hand are bookings/transactions that will not earn points:
- Incentive/ Prize Ticket
- Chartered/ Freighter flights
- Travel Industry rebated travel
- Non-revenue tickets
- Certain Interline tickets
- Other travel with special provisions
- Aviation taxes, charges, Admin fees, customs, and immigration fees
- In-flight purchases
- Add-ons purchased over the counter/ Added to redemption booking
- Top-up payment paid during redemption booking (redemption via Go Rewards or Cebu Pacific channels)
- No-show/canceled, refunded, or fraud bookings
- Other transactions not allowed by the Cebu Pacific
- Previously purchased flights when you fail to enter your Go Rewards Number (No Retro claim of points)
Go Rewards and Cebu Pacific Terms and Conditions apply.
If points have not been credited within 7 days of from the flight departure date, the passenger may reach out to the Go Rewards Customer Care Team through this link.
Related Articles:
How to earn Go Rewards points?
Earning of Go Rewards Points from Cebu Pacific FAQs
How to Submit a Ticket Request via Go Rewards Channels?