Changing your registered Mobile Number is now easy with the new and improved Go Rewards App!
You may change your registered Mobile Numbers whether you are logged in to the account or logged out of the account by following these steps.
While logged out of my Go Rewards App
1. Click Login.
2. Click Switch Account.
3. Click Change my Mobile Number.
4. Enter your old Mobile Number and click Next.
5. Enter your 6-digits passcode set to your account.
6. Enter your new Mobile Number.
7. Enter the verification code received via the new mobile number.
8. A Success page will be displayed for a successful change of mobile number.
9. You can now login to your account using the new mobile number.
While logged in my Go Rewards App
1. Go to the Account tab on the Go Rewards home page.
2. Go to Settings, then select Account Security and click Change Mobile Number.
3. Enter your old Mobile Number and click Next.
4. Enter your 6-digits passcode set to your account.
5. Enter your new Mobile Number.
6. Enter the verification code received via the new mobile number.
7. A Success page will be displayed for successful change of mobile number.
8. You can now login to your account using the new mobile number.
Note:
Please be reminded that you will not be able to proceed with the self-service Change Mobile number if your account is not yet verified. To verify your account, please click this link to guide you on how to verify your account.
The old number to be used for the change of mobile number should have an existing Go Rewards mobile app account.
The new mobile number to be used for the change of mobile number should NOT have an existing Go Rewards mobile app account.
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