What happens if I don’t use my Go Rewards account?

Your Go Rewards account will be closed and any unused Go Rewards points will be forfeited if you will not conduct at least one (1) of the following activities within a period of three (3) consecutive years:

  1. successful log-in to your Go Rewards account through the Go Rewards app and/or website
  2. successful earning of Go Rewards points
  3. successful redemption of Go Rewards points
  4. successful redemption of a coupon

For the avoidance of doubt, closure of the member’s account shall be implemented on the third anniversary of the member’s first day of inactivity.

For example, if the member’s last day of activity is January 5, 2017, the first day of inactivity will be January 6, 2017, and closure will be implemented on January 6, 2020.

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