You can have only one Go Rewards account. In case you have multiple Robinsons Rewards or Go Rewards accounts, you may merge them in the Go Rewards app so you can enjoy and manage all your points under one account. Go Rewards reserves the right to consolidate or merge multiple accounts without prior notice.
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The card merging feature is only available in the Go Rewards mobile app and will apply to the existing mobile app user. |
If you want to merge another Go Rewards, Robinsons Rewards, or other Co-brand Cards, here are the steps:
1. On the Home dashboard, tap the "Merge Cards" icon.
2. Tap the "Merge card" button to add an account.
3. Review and agree to the Terms and Conditions and Privacy Policy by tapping the tick box. Then enter the Go Rewards Card number you want to merge, and tap the Confirm button.
4. Enter the verification code received via the app-registered mobile number.
5. For valid OTP, a prompt showing a successful update will be displayed. Merged Go Rewards cards/accounts will be displayed on the Merge Card page.
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By merging your card/account, you will deactivate the older account with the latest or higher-tiered one being the active account. The active account will be displayed in the Card Image. |
Related Articles:
Understanding Card Linking and Card Merging
Where can I find my Go Rewards membership number?
How Do I Link My Go Rewards Virtual Number or Card to the Mobile App?