Cebu Pacific, the Philippines’ leading airline, announces that its loyalty program GetGo is now Go Rewards, the lifestyle and rewards program of the Gokongwei group. This gives everyJuan more ways to enjoy deals and benefits from its many partner brands.
With this, all points from active GetGo accounts will be converted to Cebu Pacific Travel fund and/or Go Rewards points.
Here's a quick guide on how you can enjoy your points for your next flight with Cebu Pacific or for shopping in over 2,000 stores nationwide.
Guidelines for GetGo Points Conversion:
*The Cebu Pacific travel fund is a virtual wallet and can be used as a form of payment for booking
new flights and purchasing add-ons. To know more about Cebu Pacific Travel Fund, click here.
For example, if a member has 3,378 GetGo points as of July 25, 2021 and 2,123 of these points were earned before January 1, 2020, the points will be converted as follows:
Total GetGo Points as of July 25, 2021
= 3378 Points
Amount Credited to Cebu Pacific Travel Fund (points earned before Jan. 1, 2020)
= 2123 GetGo points x 0.3 Pesos/GetGo points
= 636.90 Pesos
Amount Credited to Go Rewards Account (points earned after Jan. 1, 2020)
= [3378 GetGo points - 3123 points (points earned before Jan. 1, 2020) ] x 0.3 GR points/GetGo points
= 1255 GetGo points x 0.3 GR points/GetGo points
= 376.5 GR points
To ensure that your GetGo membership account, travel fund, and points are transitioned into your new Go Rewards account, please do the following:
If you can no longer recover your Getgo Membership number, you may submit a ticket request to the Go Rewards Customer care team.
2. Create a new account on the Cebu Pacific Website using the email registered to your old travel fund or GetGo account.
If you have concerns about the creation of a new account on the Cebu Pacific Website, you may refer to this link on how to contact Cebu Pacific.
You will receive an email from Go Rewards and/or Cebu Pacific advising you of the successful crediting of the value to Go Rewards Points or to your Cebu Pacific travel fund depending on when you earned your points.
If you have concerns about your GetGo points migration, you can contact our Go Rewards Customer care team by submitting a ticket request.