The Go Rewards app is available to ensure a rewarding experience on-the-go. Have you encountered any problem while logging in using Google or Apple, or encounter these error messages while using the Go Rewards app or website?
- Apologies for the inconvenience. We are working on getting this issue fixed. Please try again later.
- Sorry but this account cannot be found. To address this issue, contact firstname.lastname@example.org
- Sorry this account cannot be found
Should you have encountered these, please do the following to fix the problem:
- Click forgot password
- Select membership
- Input mobile number, email, date of birth of account
- Set New Password
If the issue persists, do not hesitate to contact Go Rewards Customer Care and include the following information:
- Mobile Device used (Type, OS)
- Error Message encountered.
- Screenshot of the Error.
- Date and Time of transaction.
Basic Troubleshooting for Mobile App Issues
General Mobile App Error
How can I contact the Go Rewards Customer Care Team?